"JTB is a professional company that helped us to get quotes for hotel and air tickets. We could find the most suitable hotel and air tickets for our family. I especially want to commend Stanley , our service agent for his professionalism. Thank you JTB for working late to help us book our dream holiday to Japan.”

"My husband and I first went down to JTB on 23 Sep to purchase JR tickets and was attended to by Delia. She was wonderful in giving us her recommendations and was very knowledgeable. She was also very polite and professional and answered all our questions. Delia also kept in touch with us via email as we had some queries regarding USJ tickets. We came back two weeks later to purchase them and again, from Delia. Thank you Delia, for your top-notch service! You're a gem!”

"We were assisted by a very welcoming staff by the name of Geri. She is very detailed and goes through the plans with us for each day. Email replies were fast and efficient.”

"Bought my JR pass at this location. Hassle-free purchase, and pricing is way cheaper than buying online. Paid extra to use my credit card. Overall experience was great. Recommended to travellers 👌"

"I would like to commend Shermaine for the excellent service and input. She was super helpful and informative with the information she provided about the different areas in Japan.”