National Japan Rail (JR) Pass - Green

• Eligible for foreign tourist entering in Japan as a "Temporay Visitor" for sight-seeing, and has a passport(issued by a foreign government) stamped with status under “Temporary Visitor”.
• Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. (May require to present passport and documents for verification purpose)
• ONLY allowed for original Exchange Orders which have not activated are allowed for refund within 12 months from the issuance date. Exchange order is totally non-refundable once exchanged and used.
  The refund process will take approximately 2 months or more to be completed.

To exchange date of the pass, once the pass has been obtained, can no longer be changed.
JR Exchange Ticket Counter / Offices (Offices and service hours are subject to change or discontinuation without notice. ):
Kushiro Station JR Ticket Counter, daily from 10AM to 6PM
Obihiro Station JR Ticket Counter, daily from 9AM to 5PM
Asahikawa Station JR Ticket Counter, daily from 9:30AM to 5:30PM
Sapporo Station JR Information Desk, daily from 8:30AM to 7PM
New Chitose Airport JR Information Desk, daily from 8:30AM to 7PM
Hakodate Station JR Ticket Counter, daily from 10AM to 12:30PM / 1:30PM to 6PM
Shin-Hakodate-Hokuto JR Ticket Counter, daily from 9AM to 7PM
Aomori Station Travel Service Center, daily from 10AM to 5:30PM(Mon-Sat) / Closed on Sundays and national holidays
Morioka Station Travel Service Center, daily from 10AM to 6:30PM(Mon- Fri) / 10AM to 5PM (Sat, Sun & PH)
Akita Station JR EAST Travel Service Center, daily from 9:30AM to 5:30PM
Sendai Station Travel Service Center, daily from 8:30AM to 7PM(Mon-Sat) / 8:30AM to 6PM (Sun & PH)
Yamagata Station Travel Service Center, daily from 10AM to 5:30PM / Closed on Sundays, Mondays and national holidays
Fukushima Station Travel Service Center, daily from 10AM to 6PM(Mon-Sat) / Closed on Sundays and national holidays
Niigata Station Travel Service Center, daily from 10AM to 5PM
Nagano Station Travel Service Center, daily from 10AM to 7PM(Mon- Fri) / 10AM to 5:30PM (Sat, Sun & PH)
Narita Airport (Terminal 1) JR EAST Travel Service Center, daily from 8:15AM to 7PM
Narita Airport (Terminal 1) Ticket Office, daily from 6:30AM to 8:15AM / 7PM to 9:45PM
Narita International Airport (Terminal 1) Travel Center, daily from 10AM to 6PM
Narita Airport (Terminal 2・3) JR EAST Travel Service Center, daily from 8:15AM to 8PM
Narita Airport (Terminal 2・3) Ticket Office, daily from 6:30AM to 8:15AM / 8PM to 9:45PM
Tokyo Station JR EAST Travel Service Center (JAPAN RAIL CAFE), daily from 8AM to 4PM
Tokyo Station JR EAST Travel Service Center, daily from 7:30AM to 8:30PM
Tokyo Station JR-CENTRAL Ticket Office (Yaesu Central), daily from 7:30AM to 8:30PM
Tokyo Station JR-CENTRAL Ticket Office (Yaesu North), daily from 9AM to 7PM
Tokyo Station JR Tokai Tours Tokyo Office, daily from 8AM to 8PM
Ueno Station JR EAST Travel Service Center, daily from 8:30AM to 7PM(Mon- Fri) / 8:30AM to 6PM (Sat, Sun & PH)
Shinjuku Station JR EAST Travel Service Center (New South Gate), daily from 8AM to 7PM
Shinjuku Station JR EAST Travel Service Center (East Gate), daily from 9AM to 7PM(Mon- Fri) / 9AM to 6PM (Sat, Sun & PH)
Shibuya Station JR EAST Travel Service Center, daily from 10AM to 6:30PM
Ikebukuro Station JR EAST Travel Service Center, daily from 9AM to 7PM(Mon- Fri) / 9AM to 5PM (Sat, Sun & PH)
Hamamatsucho Station JR EAST Travel Service Center, daily from 8AM to 3:30PM
Shinagawa Station JR EAST Travel Service Center, daily from 9AM to 7PM
Shinagawa Station JR-CENTRAL Ticket Office, daily from 9AM to 7PM
Shinagawa Station JR Tokai Tours Shinagawa Office, daily from 8AM to 8PM(Mon- Fri) / 8:30AM to 6PM (Sat, Sun & PH)
Haneda Airport Terminal 3 Station JR EAST Travel Service Center (Tokyo Monorail 2F Ticket Gate/Arrival lobby), daily from 6:45AM to 8PM
Kawasaki Station JR EAST Travel Service Center, daily from 10AM to 5PM
Yokohama Station Travel Service Center, daily from 10AM to 7PM(Mon- Fri) / 10AM to 6PM (Sat, Sun & PH)
Shin-Yokohama Station JR-CENTRAL Ticket Office, daily from 8AM to 8:30PM
Shin-Yokohama Station JR Tokai Tours Office, daily from 8AM to 8PM(Mon- Fri) / 8:45AM to 7PM (Sat, Sun & PH)
Odawara Station JR-CENTRAL Ticket Office, daily from 8AM to 8:30PM
Mishima Station Ticket Office (South), daily from 8AM to 8:30PM
Mishima Station JR Tokai Tours Mishima Office, 10AM to 6PM(Mon-Sat) / Closed on Sundays and national holidays
Shizuoka Station Ticket Office, daily from 8AM to 8:30PM
Shizuoka Station JR Tokai Tours Office, daily from 9AM to 7PM(Mon- Fri) / 9AM to 6PM (Sat, Sun & PH)
Hamamatsu Station Ticket Office, daily from 8AM to 8:30PM
Hamamatsu Station JR Tokai Tours Office, daily from 9:30AM to 6:30PM(Mon-Fri) / 9:30AM to 6PM(Sat) / 10AM to 6PM(Sun & PH)
Nagoya Station JAPAN RAIL PASS Exchange Office, daily from 10AM to 7PM
Nagoya Station Ticket Office, daily from 6AM to 10AM / 7PM to 11PM
Nagoya Station JR Tokai Tours Nagoya Office, daily from 8AM to 8PM(Mon- Fri) / 8AM to 7PM (Sat, Sun & PH)
Nagoya Station JR Tokai Tours Hirokoji Entrance Office, daily from 7:30AM to 8PM(Mon- Fri) / 8AM to 6PM (Sat, Sun & PH)
Toyama Station Ticket Office, daily from 7AM to 9:30PM
Kanazawa Station Ticket Office, daily from 7AM to 9PM
Kyoto Station Ticket Office (JR-WEST Central), daily from 8AM to 8PM
Kyoto Station Ticket Office (JR-CENTRAL Hachijo Shinkansen), daily from 8:30AM to 11PM
Kyoto Station JR Tokai Tours Office, daily from 8AM to 8PM
Kyoto Station Shinkansen Central Entrance Office, daily from 10AM to 6PM
Higashi-Maizuru Station Ticket Office, daily from 8AM to 7PM
Shin-Osaka Station Travel Service Center SHIN-OSAKA, daily from 8AM to 10PM
Shin-Osaka Station Ticket Office (JR-WEST East), daily from 6AM to 10PM
Shin-Osaka Station Ticket Office (JR-CENTRAL Central), daily from 5:30AM to 11PM
Shin-Osaka Station JR Tokai Tours Office, daily from 6AM to 8:30PM(Mon- Fri) / 6AM to 7PM (Sat, Sun & PH)
Osaka Station Ticket Office (Central NO.12,13), daily from 6AM to 10PM
Kansai Airport Ticket Office, daily from 5:30AM to 11PM
Nara Station Ticket Office, daily from 9AM to 8PM
Sannomiya Station Ticket Office, daily from 6AM to 10PM
Okayama Station Ticket Office, daily from 8AM to 8PM
Tottori Station Ticket Office, daily from 6AM to 9PM
Yonago Station Ticket Office, daily from 6AM to 9:30PM
Sakaiminato Station Ticket Office, daily from 8AM to 6:30PM
Matsue Station Ticket Office, daily from 7AM to 7PM
Hiroshima Station Ticket Office, daily from 5:30AM to 11PM
Shin-Yamaguchi Station Ticket Office, daily from 5:30AM to 11PM
Shimonoseki Station Ticket Office, daily from 7AM to 11AM / 3PM to 7PM
Takamatsu Station Travel Service Center, daily from 10AM to 6PM(Mon- Fri) / 10AM to 5:30PM (Sat, Sun & PH)
Matsuyama Station Travel Service Center, daily from 10AM to 6PM(Mon- Fri) / 10AM to 5:30PM (Sat, Sun & PH)
Kokura Station Ticket Office, daily from 10:30AM to 6PM
Hakata Station JR-KYUSHU Ticket Office, daily from 7AM to 10PM
Saga Station Travel Service Center / Ticket Office, daily from 10:30AM to 6PM
Nagasaki Station Ticket Office, daily from 10AM to 5:30PM
Kumamoto Station Ticket Office, daily from 11AM to 6PM
Oita Station Ticket Office, daily from 10AM to 6PM
Miyazaki Station Ticket Office, daily from 10:30AM to 6PM
Kagoshima-Chuo Station Travel Service Center / Ticket Office, daily from 10AM to 6PM

The pass is valid for :

• All JR Group Railways-Shinkansen(bullet trains), limited express trains, express trains, rapid or local trains and BRT(Bus Rapid Transit) *With some exceptions
• HIKARI, SAKURA, KODAMA, or TSUBAME trains
• Tokyo Monorail
• Local lines of JR Buses operated by JR Hokkaido Bus, JR Tohoku Bus, JR Bus Kanto, JR Tokai Bus, West Japan JR Bus, Chugoku JR Bus, JR Shikoku Bus, JR Kyushu Bus
  (*Exclude some local lines. Pass validity for particular routes is subject to change)
  - JR-WEST Miyajima ferry between Miyajima and Miyajimaguchi
  
  *Aoimori Railway services between Aomori and Hachinohe. However, travel must be on local or rapid service trains encompassing the segments between Hachinohe and Aomori, Aomori and Noheji, and Hachinohe and Noheji.
  Travel is not covered if disembark at any other station on the Aoimori Railway line other than Aomori, Noheji and Hachinohe.
  *The IR Ishikawa Railway Line between Kanazawa and Tsubata. However, travel must be conducted on local or limited express trains and must encompass the full segment between these two stations.
  Travel is not covered if you disembark at any station on the IR Ishikawa Railway line, within or outside the segment (excluding Kanazawa or Tsubata).
  *The Ainokaze Toyama Railway Line between Toyama and Takaoka. However, travel must be conducted on local trains and must encompass the full segment between these two stations.
  Travel is not covered if you disembark at any station on the Ainokaze Toyama Railway line, within or outside the segment (excluding Toyama or Takaoka).

The pass is NOT valid for:

• Reserved or non-reserved seat on NOZOMI”and “IZUHO trains on the Tokaido, Sanyo and Kyushu Shinkansen lines.
• Express bus routes operated by JR Bus.
• Hydrofoil ferry service operated by JR-KYUSHU between Hakata and Pusan (Korea).

• No additional fee is required when reserving seats for Ordinary cars.
• Non-reserved Ordinary cars can be accessed freely.
• No extra charge applies when using a Green Car pass.
• Additional fees & seperate tickets are required if traveling by NOZOMI or MIZUHO train which include basic fare, limited express charge and Green Car* surcharge.
  *The Green Car is a first-class car with wider seats and other upgrades/amenities.
• Additional fees & seperate tickets will be applicable for DX Green Car, Premium Green Car, GranClass Car, as well as the limited or regular express service.
• Reserved seat tickets can be reserved at a green ticket-vending machine or a station ticket office.
  * Click here for information on how to reserve seat tickets from a green ticket-vending machine.
• JR trains on non-JR lines must pay additional fares and charges for sections traveled on such lines.
• Travel on trains outside of the designated coverage area of your pass is subject to an additional fee/charge(Basic fare, limited express charge and Green Car surcharge).
• The pass does not allow changing seat to a reserved seat or sleeping car after boarding.
• The pass cannot be reissued in the event that it is lost or stolen.
• The pass  can be used only within its periods of use.
• Depending on the train car or railway section, if there are restrictions in place on the maximum number of seats, it may not be possible to secure designed reserved seats even if there is a vacancy.
• Unavailable seats due to full occupancy shall not be subject to refunds.
• The routes covered by the PASS are subject to change.
• It is a personal pass. Make sure to bring your passport when using the Pass as station and train staff may check it.
• The starting date of the rail pass and the duration cannot be changed after purchasing.

• Adult / Child rail pass holder can accompany up to 2 infants (1-5 years old) for free.
• The infants from the third one will require Child's rail passes for each.
• Babies aged under 1 year old can be accompanied for free.
• Child's rail passes will be required for each infant in the following situations:
  *When accompanied infants use Reserved seats by themselves
  *When infants travel by themselves