To exchange date of the pass, once the pass has been obtained, can no longer be changed.
JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice. ):
Toyama Station Ticket Office, daily from 7AM to 9:30PM
Shin-Takaoka Station Ticket Office, daily from 7AM to 8:30PM
Kanazawa Station Ticket Office, daily from 7AM to 9PM
Komatsu Station Ticket Office, daily from 7AM to 8PM
Fukui Station Ticket Office, daily from 7AM to 8PM
Tsuruga Station Ticket Office, daily from 7AM to 8PM
Kyoto Station Ticket Office, daily from 6:30AM to 9PM
Fukuchiyama Station Ticket Office, daily from 4:30AM to 10PM
Shin-Osaka Station, daily from 5:30AM to 11:30PM
Osaka Station, daily from 5:30AM to 11PM
Kansai Airport Station Ticket Office, daily from 5:30AM to 11PM
Sannomiya Station Ticket Office, daily from 5:30AM to 11PM
Nara Station Ticket Office, daily from 6:30AM to 10PM
Wakayama Station Ticket Office, daily from 5:30AM to 10PM
Okayama Station Ticket Office, daily from 5:30AM to 11PM
The pass is valid for :
- Reserved seats on Bullet Train SANYO SHINKANSEN (between Shin-Osaka and Okayama) *Can be used for Hello Kitty Shinkansen as well.
- Reserved seats on Bullet Train HOKURIKU SHINKANSEN (between Kanazawa and Joetsu-Myoko)
- Reserved seats on Express Trains HARUKA, THUNDERBIRD, KUROSHIO, KOUNOTORI, SUPER HAKUTO (between Kyoto and Kamigori), etc.
*Separate fare is required for traveling on SUPER HAKUTO (between Kamigori and Tottori) and SUPER INABA (between Kamigori and Tottori) - Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines.
- WEST JAPAN JR BUS route buses within the valid area (exclude expressway buses).
The pass is NOT valid for:
- Bullet Train HOKURIKU SHINKANSEN (between Joetsu-Myoko and Tokyo)
- Bullet Train TOKAIDO SHINKANSEN (between Shin-Osaka and Tokyo)
- Bullet Train SANYO SHINKANSEN (between Okayama and Hakata)
- The Special Rapid "A Seat" paid seating Service
- IR Ishikawa Railway / Ainokaze Toyama Railway
- No additional fee is required when reserving seats for Ordinary cars (up to 6 times only).
- Non-reserved Ordinary cars can be accessed freely.
- Additional fees & seperate tickets are required if traveling by express train, bullet train and local services under first class (Green cars) and GranClass seats.
- Reserved seat tickets can be reserved at a green ticket-vending machine or a station ticket office.
* Click here for information on how to reserve seat tickets from a green ticket-vending machine. - Unavailable seats due to full occupancy shall not be subject to refunds.
- It is a personal pass. Make sure to bring your passport when using the Pass as station and train staff may check it.
- The starting date of the rail pass and the duration cannot be changed after purchasing.
**Bringing oversized baggage(total dimensions more than 160 cm but less than 250 cm on three sides) on Sanyo Shinkansen are required to reserve a seat with an oversized baggage area.**
Details on Oversized Baggage