To exchange date of the pass, once the pass has been obtained, can no longer be changed.
JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice. ):
Kyoto Station Ticket Office, daily from 6:30AM to 9PM
Fukuchiyama Station Ticket Office, daily from 4:30AM to 10PM
Shin-Osaka Station, daily from 5:30AM to 11:30PM
Osaka Station, daily from 5:30AM to 11PM
Kansai Airport Station Ticket Office, daily from 5:30AM to 11PM
Sannomiya Station Tickets Office, daily from 5:30AM to 11PM
Nara Station Ticket Office, daily from 6:30AM to 10PM
Wakayama Station Ticket Office, 5:30AM to 10PM
Tottori Station Ticket Office, 5:45AM to 10PM
Sakaiminato Station Ticket Office, daily from 7:10AM to 6:30PM
Yonago Station Ticket Office, daily from 5AM to 9:30PM
Tottori Station Ticket Office, daily from 5:45AM to 10PM
Matsue Station Ticket Office, daily from 4:50AM to 9:30PM
Okayama Station Ticket Office, daily from 5:30AM to 11PM
Takamatsu Station Ticket Office, daily from 4:20AM to 11PM
The pass is valid for :
- Reserved seats on Bullet Train SANYO SHINKANSEN (between Shin-Osaka and Okayama) *Can be used for Hello Kitty Shinkansen as well.
- Reserved seats on Express Trains HARUKA, KUROSHIO, THUNDERBIRD, KOUNOTORI, SUPER HAKUTO, SUPER INABA, etc.
- Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines.
- WEST JAPAN JR BUS route buses within the valid area (exclude expressway buses).
The pass is NOT valid for:
- Bullet Train TOKAIDO SHINKANSEN (between Shin-Osaka and Tokyo)
- Bullet Train SANYO SHINKANSEN (between Okayama and Hakata)
- Bullet Train KYUSHU SHINKANSEN (between Hakata and Kagoshima-Chuo)
- The Special Rapid "A Seat" paid seating Service
- No additional fee is required when reserving seats for Ordinary cars.
- Non-reserved Ordinary cars can be accessed freely.
- Additional fees & seperate tickets are required if traveling by express train, bullet train and local services under first class (Green cars).
- Reserved seat tickets can be reserved at a green ticket-vending machine or a station ticket office.
* Click here for information on how to reserve seat tickets from a green ticket-vending machine. - Unavailable seats due to full occupancy shall not be subject to refunds.
- It is a personal pass. Make sure to bring your passport when using the Pass as station and train staff may check it.
- The starting date of the rail pass and the duration cannot be changed after purchasing.
**Bringing oversized baggage(total dimensions more than 160 cm but less than 250 cm on three sides) on Sanyo Shinkansen are required to reserve a seat with an oversized baggage area.**
Details on Oversized Baggage