To exchange date of the pass, once the pass has been obtained, can no longer be changed.
JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice. ):
Shin-Osaka Station, daily from 5:30AM to 11:30PM
Osaka Station, daily from 5:30AM to 11PM
Kansai Airport Station Ticket Office, daily from 5:30AM to 11PM
Hiroshima Station, daily from 5:30AM to 11PM
Shin-Yamaguchi Station, daily from 5:30AM to 11PM
Shimonoseki Station, daily from 7AM to 11AM / 3PM to 7PM
Kokura Station, daily from 5:30AM to 11PM
Hakata Station, daily from 5:30AM to 11PM
The pass is valid for :
- Reserved seats on Bullet Train SANYO SHINKANSEN (between Mihara and Hakata) *Can be used for Hello Kitty Shinkansen as well.
- Reserved seats on Express Trains
- Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines.
- JR West Miyajima Ferry (between Miyajimaguchi and Miyajima)
The pass is NOT valid for:
- Bullet Train SANYO SHINKANSEN (between Mihara and Shin-Osaka)
- Bullet Train TOKAIDO SHINKANSEN (between Shin-Osaka and Tokyo)
- Bullet Train KYUSHU SHINKANSEN (between Hakata and Kagoshima-Chuo)
- No additional fee is required when reserving seats for Ordinary cars (up to 6 times only).
- Non-reserved Ordinary cars can be accessed freely.
- Additional fees & seperate tickets are required if traveling by express train, bullet train and local services under first class (Green cars).
- Reserved seat tickets can be reserved at a green ticket-vending machine or a station ticket office.
* Click here for information on how to reserve seat tickets from a green ticket-vending machine. - Unavailable seats due to full occupancy shall not be subject to refunds.
- It is a personal pass. Make sure to bring your passport when using the Pass as station and train staff may check it.
- The starting date of the rail pass and the duration cannot be changed after purchasing.
**Bringing oversized baggage(total dimensions more than 160 cm but less than 250 cm on three sides) on Sanyo Shinkansen are required to reserve a seat with an oversized baggage area.**
Details on Oversized Baggage